Do it yourself
#- In the message box, choose the plus button (Attach).
- Choose Add Images ("AI can see and analyze images"), Add Files ("Any file type. AI reads text and code.") or Add Videos ("Use on your site. AI won't watch them."), then pick the files. You can also drag files onto the chat, or paste a picture or a screenshot into the message box.
- Wait for the upload. Each file shows a card with its name and a progress bar. If an upload fails, the card shows a warning sign and the app says why.
- Write what the agent should do with the files, like "Use this logo in the header" or "Make a price table from this spreadsheet", and send the message.
What the agent does with each kind of file:
| File | What the agent gets | Size limit |
|---|---|---|
| Pictures: JPEG, PNG, GIF, WebP, AVIF | It looks at the picture | 10 MB |
| It reads the pages, up to 100 pages. Some models cannot open PDFs: see Models and modes | 10 MB | |
| Text, code and CSV files | It reads the text, up to 10 MB of it. In a Cloud app it can process a larger file on the project's computer | 150 MB |
| Word (.docx) and Excel (.xlsx) | It reads the text and the sheets, up to 10 MB | 150 MB |
| PowerPoint, OpenDocument and old Office files (.doc, .xls) | It cannot read them. Save them as .docx, .xlsx or PDF first | 150 MB |
| Videos: MP4, WebM, MOV | A link it can use on your site. It does not watch a video the way it looks at a picture; it can get a text description of a video up to 18 MB | 150 MB |
| Archives: .zip, .tar, .tar.gz | In a Cloud app, it unpacks them on the project's computer. In a static site, it cannot open them | 150 MB |
| Any other file | A link it can put into your project | 150 MB |
To use a file on your site, say so in the message: the agent copies it into the project.
If it doesn't work
#"File too large. Maximum size is 10MB."
#Pictures and PDFs can be 10 MB at most; other files 150 MB. Make the picture smaller, or send the pages you need as screenshots.
"Maximum 10 attachments per message."
#Send the rest in a second message.
"Your storage is full, so ... was not uploaded."
#Every file you attach counts toward your account's storage: 4 MB on the Free plan, and 1 GB when one of your workspaces has a paid plan. On the Free plan, the app offers an upgrade; on a paid plan, it says "Contact support to get more space." See Get help from a person.
"... is not an image this browser can open."
#Save the picture as JPEG, PNG or WebP, then attach it again.
"... could not be read from your device."
#The file is in a synced folder (OneDrive, iCloud, Dropbox) that has not finished syncing. Wait for it to sync, then attach it again.
"Your message was not sent because ... did not upload."
#Remove the file that failed or attach it again, then send.
The agent says it cannot see a PDF
#The model cannot open PDFs, or the PDF has more than 100 pages or a password. Send screenshots of the pages you mean, or copy the text into the message.
Limits
#- Up to 10 attachments per message. Pictures and PDFs up to 10 MB each, other files up to 150 MB each.
- Attached files count toward your storage: 4 MB on the Free plan, 1 GB with a paid plan in any of your workspaces.
- With some models, the agent sees only the newest 10 or 19 pictures and PDFs of a long chat. Older ones stay in the chat as links it can open.
- A file you attach before you sign in uploads after you sign in.
- Text you paste that is longer than 16,000 characters becomes a separate card, up to 5 per message.
- An attached file is stored by Playcode, not in your project's files, until the agent copies it into the project.