Should you build a custom order flow or use a specialized commerce platform?
- Custom catalog, cart, and provider handoff
- Specialized hosted commerce platform
Choose: Use a custom path when the catalog and workflow are bounded and the differentiation is worth operating. Choose a specialized platform when tax, inventory, fulfillment, returns, and multi-channel operations are the core requirement.
Tradeoff: A custom flow gives product and interface control but makes your team responsible for more integration and reconciliation work. A specialized platform carries more commerce operations but adds platform rules, fees, and customization limits.
