How can we
help you?
Find answers, learn how to build, and get the most out of Playcode.
Frequently Read Articles
What is Playcode
Playcode is an AI platform that builds and runs websites and apps for a business. Who it is for, what you can build, and which builder to start with.
AI Agent
How the Playcode AI agent builds and changes your project, the Economy, Standard and Ultra build levels, the models behind each one, and what a task costs.
How AI Works
Learn how Playcode AI turns an idea into a published website: clarify the goal, build step by step, publish, and iterate.
Organize Projects with Folders
Learn how to organize your projects using folders. Create nested folders, move projects between folders, and keep your workspace tidy.
Checkpoints: Save and restore your project
Learn how to save checkpoints as restore points in your project timeline and instantly restore a previous state if something goes wrong.
How do I publish a website?
Learn how to publish your Playcode project to the web. Step-by-step guide to sharing your website online.
How to add NPM packages
Learn how to install and manage NPM packages in Playcode. Add React, Vue, or any package from NPM.
How to open terminal
Cloud projects have a real terminal on their own computer. Browser projects do not - they manage packages through a panel instead.
How to change subdomain name
Learn how to customize your Playcode project subdomain. Change from a numeric ID to a memorable custom name.
How to connect your own domain
Connect a custom domain to Playcode. Set DNS records, verify ownership, enable SSL, and follow steps for Cloudflare, GoDaddy, or Namecheap.
How to make a project private
Learn how to make your Playcode project private. Keep your source code hidden while your published website remains accessible.
Understanding Project Limits
Learn about the 3-project limit, what counts as a project, and how grandfathering works for existing users.
Missing Projects After Update
Troubleshooting guide if you cannot see your projects after a Playcode update
How to share a project
Invite people to your Playcode project by email with Viewer, Editor, or Admin roles, control workspace and link access, and share with a whole team.
Workspaces and teams
Learn how Playcode workspaces organize projects: create a workspace, invite members, set roles, use teams, and move existing projects.
Billing & Subscription Overview
Learn about Playcode pricing, Pro features, AI credits, and how subscriptions work.
AI Credits Balance
Learn how AI credits work in Playcode. Manage your balance, understand pricing, and get bonus credits with your Pro subscription.
How to Add Balance
Learn how to top up your AI credits balance in Playcode. Manual top-up, smart charging, and payment methods explained.
How Credits Work
How Playcode credits work, why "unlimited AI" plans do not exist, dev vs. support phase costs, and how to save with larger top-ups.
How to Save Credits
Practical ways to reduce AI spend in Playcode: scope prompts tightly, work block by block, use fresh chats per feature, and estimate before committing.
Choose the Right Model
Economy, Standard and Ultra build quality in Playcode explained. When Economy is enough, when the higher levels are worth their cost, and how to switch per task.
Write Good Prompts
Learn how to write effective Playcode prompts with voice input, the stranger test, clear quality targets, and a final polish prompt.
Guide the AI, Don't Delegate
Small steps, pressing Stop when the AI drifts, the 3-strike rule, white-screen debugging, and why you should never skip wireframes in Playcode.
Keep Your Site Online
Learn how Playcode hosting, subscriptions, custom domains, and credits work, including what happens when a subscription ends.
Browse All Categories
Quick Start
How to use Playcode
What is Playcode
Playcode is an AI platform that builds and runs websites and apps for a business. Who it is for, what you can build, and which builder to start with.
AI Agent
How the Playcode AI agent builds and changes your project, the Economy, Standard and Ultra build levels, the models behind each one, and what a task costs.
How AI Works
Learn how Playcode AI turns an idea into a published website: clarify the goal, build step by step, publish, and iterate.
How do I publish a website?
Learn how to publish your Playcode project to the web. Step-by-step guide to sharing your website online.
How to add NPM packages
Learn how to install and manage NPM packages in Playcode. Add React, Vue, or any package from NPM.
How to open terminal
Cloud projects have a real terminal on their own computer. Browser projects do not - they manage packages through a panel instead.
How to Save Credits
Practical ways to reduce AI spend in Playcode: scope prompts tightly, work block by block, use fresh chats per feature, and estimate before committing.
Choose the Right Model
Economy, Standard and Ultra build quality in Playcode explained. When Economy is enough, when the higher levels are worth their cost, and how to switch per task.
Write Good Prompts
Learn how to write effective Playcode prompts with voice input, the stranger test, clear quality targets, and a final polish prompt.
Guide the AI, Don't Delegate
Small steps, pressing Stop when the AI drifts, the 3-strike rule, white-screen debugging, and why you should never skip wireframes in Playcode.
Get Help from Support
How to reach Playcode support. Real human replies, often from the founder himself, and most bugs fixed within 24 hours.
Preview
Run project, hard restart, freezing, live view, etc.
How to run code
Learn how code runs automatically in Playcode and how to manually control execution.
Project stuck or showing spinner
Troubleshoot when your project won't run or shows an endless spinner.
Project freezing on opening
Fix projects that freeze your browser when you open them due to infinite loops or recursion.
Editor
Editor settings: font-size, loop protection, vim mode, etc.
Projects
Privacy, save, delete, share
Organize Projects with Folders
Learn how to organize your projects using folders. Create nested folders, move projects between folders, and keep your workspace tidy.
Checkpoints: Save and restore your project
Learn how to save checkpoints as restore points in your project timeline and instantly restore a previous state if something goes wrong.
How to make a project private
Learn how to make your Playcode project private. Keep your source code hidden while your published website remains accessible.
Understanding Project Limits
Learn about the 3-project limit, what counts as a project, and how grandfathering works for existing users.
Missing Projects After Update
Troubleshooting guide if you cannot see your projects after a Playcode update
SPA Mode (Single Page Application)
Learn when to enable SPA Mode for React Router and other single-page applications.
How to change your email
Learn how to update your Playcode account email address with two-step verification
How to delete your account
Learn how to permanently delete your Playcode account and all associated data
Collaboration
Sharing, workspaces, teams, roles and permissions
How to share a project
Invite people to your Playcode project by email with Viewer, Editor, or Admin roles, control workspace and link access, and share with a whole team.
Workspaces and teams
Learn how Playcode workspaces organize projects: create a workspace, invite members, set roles, use teams, and move existing projects.
Roles and permissions
What Viewer, Editor, and Admin can do in Playcode projects and workspaces, how different access grants combine, and how invitations work.
Move a project to another workspace
Move an existing Playcode project into a team workspace - code, chats, data, and history travel with it. No need to recreate anything.
Billing
Cancel subscription, update billing info, set Tax ID, etc.
Billing & Subscription Overview
Learn about Playcode pricing, Pro features, AI credits, and how subscriptions work.
AI Credits Balance
Learn how AI credits work in Playcode. Manage your balance, understand pricing, and get bonus credits with your Pro subscription.
How to Add Balance
Learn how to top up your AI credits balance in Playcode. Manual top-up, smart charging, and payment methods explained.
How Auto-Recharge Works
Set up automatic balance top-ups in Playcode. Never run out of AI credits with smart auto-recharge settings and monthly limits.
Managing Your Playcode Subscription
Learn how to cancel, reactivate, switch plans, update payment methods, and manage your Playcode subscription.
How to cancel subscription
Learn how to cancel your Playcode Pro subscription through the billing page.
What Happens When You Downgrade
Learn what happens when you cancel Playcode Pro, including projects, privacy, storage, and the grandfathering policy.
How to add Tax ID
Learn how to add your Tax ID to your Playcode billing information.
How Credits Work
How Playcode credits work, why "unlimited AI" plans do not exist, dev vs. support phase costs, and how to save with larger top-ups.
Seeing Where Your Credits Went
Open your Playcode usage history, read one message cost breakdown, and learn what the monthly spending limit does and does not stop.
Build & Deploy
Publishing, hosting, and deployment
How to change subdomain name
Learn how to customize your Playcode project subdomain. Change from a numeric ID to a memorable custom name.
How to connect your own domain
Connect a custom domain to Playcode. Set DNS records, verify ownership, enable SSL, and follow steps for Cloudflare, GoDaddy, or Namecheap.
Domain renewals, expiry and fees
Domain renewal and restore pricing, the expiry reminder emails we send, and what happens if a domain lapses. Required registrant disclosures.
Bundle configuration
Learn how to configure build settings using playcode.config.json. Control minification, tree shaking, and other esbuild options.
Using the Public Folder
Learn how to use the public folder in Playcode to store static files that work in both preview and published sites.
Keep Your Site Online
Learn how Playcode hosting, subscriptions, custom domains, and credits work, including what happens when a subscription ends.
What is a Cloud project
A Cloud project runs on its own computer with a backend, a database, files and a terminal, and publishes to playcode.run - a browser project does not.
Building a mobile app
How Playcode builds an iPhone and Android app in the same project as your website, how to open it on your own phone, and how store publishing works.
Buy a domain in Playcode
Search for a domain and buy it inside Playcode. We register it, set up DNS and HTTPS, and point it at your project - no DNS records to copy.
How to send email from your app
Send email from a Playcode Cloud app: the built-in sender address, how to verify your own sending domain, and what happens to mail before verification.
AI Features Inside Your App
Give your own app AI features for your users. No provider account, no API keys - Playcode runs the calls and meters them in credits.
Policy
Privacy policy, terms of service
Report Abuse or Terms Violations
Learn how to report spam, phishing, or inappropriate behavior on Playcode. Help us keep the platform safe.
What emails can your app send
Transactional mail from your app - password resets, confirmations, receipts. What counts as transactional and why marketing mail is not allowed.
Not finding what you're looking for?
Chat with us or send us an email.