What should the visitor see after a valid submission?
- Confirmed and complete
- Received and pending review
Choose: Use “received and pending review” whenever a person, availability check, eligibility rule, or external system still controls the final outcome. Reserve “confirmed” for flows that are truly complete after the save.
Tradeoff: An immediate confirmation feels decisive but can overpromise. A pending state is more accurate but should state the next step and realistic response window clearly.
