When it happens
#| Change | When it takes effect |
|---|---|
| Max to a smaller Max size, or to Pro | When Stripe confirms the change you made in the billing portal |
| A paid plan to Free | At the end of the period you paid for, after you cancel. At once if you chose Cancel immediately |
See Change or cancel your plan for the steps.
Max to Pro
#| What | After the change |
|---|---|
| Credits | The credits you have stay. Each renewal adds 100 |
| Cloud apps | Up to 3 per workspace. The apps you have keep running, but you cannot add one while the workspace is at or over the limit |
| Computers | A production computer on the default size moves to Pro's default size; a size you chose yourself stays. A development computer moves to Pro's size the next time it starts. Disks never shrink |
| Cloud traffic included | 100 GB a month instead of 1,000 GB a month. Traffic past it costs credits |
| Email your app delivers | Pro's included amount each billing cycle |
The sizes and amounts of each plan are in Plans.
A paid plan to Free
#| What | On Free |
|---|---|
| Credits | Not removed, and they keep their expiry dates. No monthly credits are added |
| Build quality | Economy only |
| Images, video, music, voice and search research | The agent no longer makes them |
| Projects | All stay. A workspace with 3 or more saved projects cannot save a new one |
| Private projects | They stay private. You can still make a project private on Free: see Make a project private |
| Code download | Not available for the workspace's static sites |
| Static sites, Cloud apps and domains | See When a subscription ends: static sites stay online with a banner, Cloud apps are stopped with their data kept, domains stay yours |
| Uploads | Your upload storage drops from 1 GB to 4 MB, unless another workspace you belong to has Pro or Max. Files you uploaded stay; new uploads are refused while the storage is full |
| Members | They stay. Every plan allows 25 per workspace |
| Top-ups, spending controls, the billing portal | Billing & plans no longer shows them |
| Auto-recharge | Playcode turns it off when the plan ends, so the card is not charged for credits after that. See Top-ups and auto-recharge |
What a downgrade never does
#- It deletes no project, file, database or chat.
- It removes no credits, and it refunds nothing for the period you paid.
To get the paid features back, buy a plan again in Settings, Billing & plans. A Cloud app that was stopped does not start again by itself: see When a subscription ends.