Should the first release use a short contact form or a structured project review?
- Short callback form
- Structured project-review inquiry
Choose: Use a structured review only when the team has defined project-fit rules and will maintain the protected queue. Otherwise start with a short callback form and add fields after staff proves they use them.
Tradeoff: Structured intake can reduce follow-up questions but collects more project and property context. A short form minimizes data and friction but gives staff less information before the call.
