Should the site use a custom request flow or an existing reservation provider?
- Custom pending request with staff review
- Verified provider link or supported integration
Choose: Start with the system the restaurant can operate reliably today. Use a custom pending request when staff make the final decision; delegate to a provider when it already owns availability and confirmation.
Tradeoff: A custom request preserves the site experience but adds staff review. A provider can confirm inventory, but it brings another account, plan, interface, and failure boundary.
