Should the first website release offer direct booking?
- Reserve a time immediately from the public page
- Collect a preferred window and keep the request pending staff review
Choose: Start with a preferred-window request unless one authoritative availability source, conflict policy, duration model, time-zone rule, inspector assignment path, and recovery process have been reproduced end to end.
Tradeoff: Staff review adds a handoff, while avoiding double booking and preventing a customer preference from looking like a confirmed inspection, price, or inspector assignment.
