Should the first request collect an exact address and item photos?
- Collect an exact address and protected item photos in the first request
- Collect a coarse service zone and item summary first, then request more during staff follow-up
Choose: Start with the least property detail staff need to check likely fit. Add the exact address or protected photo upload only when it materially improves review and the access, media-rights, retention, and deletion rules are ready.
Tradeoff: More detail can reduce follow-up but raises privacy, file-safety, consent, storage, and authorization risk. A coarse first step protects the customer but may require another contact before staff can decide.
