How Auto-Recharge Works

Auto-recharge automatically tops up your balance when it falls below your chosen threshold. Perfect for heavy AI users who don't want to manually add credits.

What is Auto-Recharge?

Auto-recharge is an optional feature that automatically charges your saved payment method to top up your balance when it gets low. You set the rules, and we handle the rest.

Requirements

To use auto-recharge, you need:

  • Active Pro subscription
  • Saved payment method (from a previous top-up or explicit payment method setup)

How It Works

Step 1: Your Credits Fall Below Threshold

When you use AI features, the cost is deducted from your credits. If your total credits drop below your threshold (e.g., 20 credits), auto-recharge triggers.

Step 2: Automatic Top-Up

We automatically charge your saved payment method to add credits to your account (e.g., $25 = 100 credits).

Step 3: Balance Restored

Your balance is topped up automatically within 1-2 seconds. You can continue using AI features without interruption.

Setting Up Auto-Recharge

Step 1: Open Auto-Recharge Settings

  1. Go to Account SettingsBilling
  2. Find the "AI Credits Balance" section
  3. Click Auto-Recharge Settings

Step 2: Configure Settings

You can customize:

Threshold (5 - 100 credits)

When should auto-recharge trigger? If your total credits fall below this amount, we'll top it up.

Example: Set threshold to 20 credits

Top-Up Amount ($15 - $1,000)

How much should we charge when topping up? Minimum is $15 (50 credits).

Example: Set top-up amount to $25 (100 credits)

Note: We only charge the difference. If you have $3 and target is $15, we charge $12.

Monthly Limit (Optional)

Maximum amount to auto-recharge per month. Protects you from unexpected charges.

Example: Set limit to $50/month

Step 3: Enable Auto-Recharge

Toggle on "Enable Auto-Recharge" and save your settings.

Example Scenario

Let's say you configure:

  • Threshold: 20 credits
  • Top-Up Amount: $25 (100 credits)
  • Monthly Limit: $100

What happens:

  1. You start with 100 credits from your subscription
  2. You use AI features, credits drop to 18
  3. Auto-recharge triggers (below 20 credit threshold)
  4. We charge $25 (100 credits)
  5. Your total credits are now 118
  6. Monthly counter: $25 used (can still auto-recharge $75 this month)

Monthly Limit Protection

The monthly limit prevents runaway spending:

  • Tracks total auto-recharge amount per month
  • Resets on the 1st of each month
  • If limit reached, auto-recharge stops until next month
  • You'll receive a notification (if limit is reached)
  • You can still manually top up anytime

When Monthly Limit is Reached

If your monthly limit is reached:

  • Auto-recharge is temporarily paused for the month
  • Manual top-ups still work
  • Auto-recharge resumes automatically next month

Payment Failures

If an auto-recharge payment fails (e.g., expired card, insufficient funds):

  • Auto-recharge is automatically disabled
  • You'll receive an email notification
  • You'll need to update your payment method
  • Re-enable auto-recharge after fixing the issue

Why disable? To prevent retry loops and multiple failed charges. Once you fix the payment method, you can re-enable auto-recharge.

Managing Auto-Recharge

Viewing Auto-Recharge Status

In Account Settings → Billing → AI Credits Balance, you can see:

  • Whether auto-recharge is enabled
  • Current threshold and top-up amount
  • Monthly limit and how much you've used this month
  • When the monthly counter resets

Changing Settings

You can change auto-recharge settings anytime:

  1. Click Auto-Recharge Settings
  2. Adjust threshold, top-up amount, or monthly limit
  3. Click Save Changes

Disabling Auto-Recharge

To turn off auto-recharge:

  1. Click Auto-Recharge Settings
  2. Toggle off "Enable Auto-Recharge"
  3. Click Save Changes

Best Practices

Setting the Right Threshold

  • Light users: 10-20 credits threshold
  • Regular users: 30-50 credits threshold
  • Heavy users: 50-100 credits threshold

Setting the Right Top-Up Amount

  • Minimum top-up is $15 (50 credits)
  • Should be 2-3x your threshold in credits
  • Example: 20 credit threshold → $25 top-up (100 credits)

Setting Monthly Limits

  • Start conservative ($50-$100/month)
  • Increase based on actual usage
  • Set high enough to cover typical AI usage
  • But low enough to prevent surprises

Security

Auto-recharge uses the same secure payment processing as manual top-ups:

  • Payments processed through Stripe
  • Your card details never touch our servers
  • PCI-compliant security
  • You can disable anytime

FAQs

Can I use auto-recharge without a saved payment method?

No. You need to save a payment method first (by doing a manual top-up or setting up a payment method explicitly).

Will I be charged multiple times if my balance is very low?

No. Auto-recharge triggers once when you cross the threshold, then tops up to your target amount. It won't trigger again until your balance falls below the threshold again.

Can I set different thresholds for different AI features?

No. Auto-recharge uses a single threshold for all AI features.

What happens if my payment method expires?

The auto-recharge payment will fail, and auto-recharge will be disabled. Update your payment method and re-enable auto-recharge.

Need Help?

Have questions about auto-recharge? Contact us through the chat button in the bottom right corner of any page.

Need more help?

Can't find what you're looking for? Chat with us or send us an email.